Teams who use traditional hard phone systems spend minutes every hour on call-related admin and manual work. You know the type. Not only is it a painful experience for customers, but it’s also a poor reflection on the brand at large and can cost you thousands if not millions of dollars in the long-term.
Cutting out the admin and manual work allows customer service teams to focus on what they were hired to do: focus on providing better service and reaching more people.
Cloud-based phone solutions automate the administrative legwork that usually follows each call, while boosting teams’ productivity and performance across the board. An investment in the right technology is critical.
RECOMMENDED SOFTWARE PARTNER: Aircall is the cloud-based call center and phone system of choice for modern businesses. A voice platform that integrates seamlessly with popular productivity and helpdesk tools, Aircall was built to make phone support easy to manage – accessible, transparent, and collaborative.
USE CASE: Want to empower your teams to work efficiently while ensuring call quality and reliability? Easy setup and amazing scale. Features built in for better conversations with your customers. Trusted by 16,000+ we believe Aircall is the voice solution for today’s businesses.
SPECIAL FEATURES:
Inbound screen-pop and automatic call logging with notes, tags & dispositions, recording and call data
Run outbound list dialer campaigns from any Salesforce list of records or reports
10-minute integration setup and dedicated onboarding
INTEGRATIONS: Salesforce, Hubspot, Gorgias, Kustomer, Shopify, Intercom, and more.
GETTING STARTED: Create CX is happy to offer a 7-Day Free Trial as an Aircall Partner.